Assistant Store Manager / 2IC

Optus is seeking a supportive and driven Assistant Store Manager / 2IC to join their Wynnum team, focusing on developing staff, energizing the team, and delivering outstanding customer experiences. This leadership role involves supporting the Store Manager in creating a high-performance culture, driving performance outcomes, and contributing to the store's overall success. The position requires a professional who can handle escalated customer enquiries with calm professionalism and foster an inclusive, customer-first environment.