Assistant Store Manager (Bilingual)

About this role

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service.
• Maintain customer information in the point of sale (POS) system with accuracy and integrity.