Assistant Vice President, Revenue Cycle Customer Service

Well(2 months ago)

OnsiteFull TimeDirector$101,469 - $138,521 (estimated)Customer Service

About this role

The Assistant Vice President of Customer Service leads Wellstar Health System’s Customer Service Call Center and Revenue Cycle Centralized Operations Support, advancing the organization’s mission of world-class customer service. The role partners with internal revenue cycle teams, third-party agencies, and other stakeholders to drive operational performance and outcomes across hospital and physician services. This senior leader is accountable for vendor relationships, informatics systems related to customer service, and achieving key call center and collection metrics.

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Required Skills

Call Center
Revenue Cycle
Self-Pay
Vendor Management
Policy Development
Data Analysis
Budget Management
Project Management
Leadership
Microsoft Excel

+2 more

Qualifications

Bachelor's Degree in Business, Accounting or Finance
Master's Degree in Health Care Administration or Business Administration

About Well

wellstar.org

Wellstar Health System is the largest and most integrated healthcare system in Georgia, operating hospitals, affiliated medical groups, urgent care centers and tailored health plans across the state. It offers comprehensive care in virtually all medical specialties — including primary care, heart care, cancer treatment, neurological services and women's health — through inpatient, outpatient and virtual channels. Nationally and locally recognized for high-quality, patient-centered care and exceptional caregivers, Wellstar emphasizes coordinated, accessible services and easy ways to find and schedule care.

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