Assitant Front Office Manager
Mandarin Oriental Hotel Group(11 days ago)
About this role
The Assistant Front Office Manager at Mandarin Oriental Lago di Como oversees the front desk and PBX departments, ensuring smooth operations and a high-quality guest experience. They lead, organize, and motivate the team, implement procedures for efficiency, and maintain standards of excellence within the hotel. The role involves strategic planning, staff training, and coordination with other departments to uphold the hotel’s luxury service standards.
Required Skills
- Guest Service
- Staff Management
- Operations Management
- Reservation Systems
- Communication Skills
- Multilingual
- Leadership
- Customer Satisfaction
- Team Training
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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