Assoc, Customer Engagement

This client-facing role serves as a trusted advisor and advocate for assigned customers, managing relationships holistically throughout the sales lifecycle to ensure a differentiated and exceptional customer experience. The position involves collaborating with internal teams such as Account Managers, Technical Customer Services, and Supply Chain to proactively address customer needs, resolve issues, and drive satisfaction. Key responsibilities include maintaining regular communication, managing order schedules, and championing continuous improvements in customer service.