Assoc Tech Svc Desk
Unisys(1 month ago)
About this role
An entry-level Service Desk Technician at Unisys provides first-line technical support to end users and helps maintain IT service continuity. The role supports service level agreements and contributes to improving support processes while learning company policies, tools, and procedures. It is a development role intended for candidates beginning their IT support careers.
Required Skills
- User Support
- Troubleshooting
- Remote Access
- Ticket Management
- Escalation
- Software Installation
- Hardware Troubleshooting
- Connectivity
- Knowledge Base
- SLA Management
Qualifications
- High School Diploma
- GED
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
View more jobs at Unisys →