Associate Account Agent
dunkindonuts
About this role
An Associate Account Agent at Identity Digital provides technical support, resolves customer issues, and ensures quality standards for client deliverables. The role involves client communication, conflict resolution, and collaboration with internal teams to maintain service quality.
Skills
Qualifications
About dunkindonuts
dunkindonuts.comDunkin’ is America’s favorite quick-service coffee, espresso, and donuts brand. The site highlights menu items—from classic coffee and baked goods to new protein drinks like Megan’s Mango Protein Refresher—and promotes the Dunkin Rewards program, store locations, and career opportunities. It emphasizes convenience and loyalty through rewards and a store locator, reflecting its broad national footprint. Dunkin’ positions itself as a longtime leader in coffee and baked goods, inviting guests to explore offerings across locations.
About dunkindonuts
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$65k
per year