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Associate Account Manager at Dotmatics - ApplyBlast

Associate Account Manager

Dotmatics

6 days ago

4.1 on Glassdoor

Remote

Full Time

Medior

1 applicant

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About this role

The Associate Account Manager owns the health, retention, and growth of an assigned book of Luma customer accounts, blending renewal ownership with proactive account management. This role involves managing the full renewal cycle, identifying expansion opportunities, and collaborating with strategic account executives and customer success teams. The position requires scientific fluency to engage with researchers and lab managers while driving customer adoption and revenue growth.

Responsibilities

Own end-to-end renewal process for assigned portfolio of named accounts
Identify and pursue expansion opportunities within existing customer accounts
Build and maintain strong relationships with scientific researchers and lab managers

Skills

About Dotmatics

dotmatics.com

Headquarters

Boston, Massachusetts, United States

Company Size

501-1000 employees

Founded

2005

View Profile

Dotmatics is an R&D informatics company that provides a cloud-native platform to unify scientific data, experiments and workflows across chemistry, biology and analytics. Its modular, best-of-breed applications — including electronic lab notebook, inventory/sample management, cheminformatics, bioinformatics and data visualization/analytics — help pharma, biotech and chemical organizations accelerate discovery and digital transformation. The platform emphasizes integration, searchable linked data and developer-friendly APIs to break down silos, improve reproducibility and speed decision-making across R&D teams. Dotmatics supports enterprise deployments with security, global support and services.