Associate Analyst/Analyst, IT Help Desk
JobAps
About this role
A customer support role within the Information Technology Team at American Airlines, providing first-level problem troubleshooting for hardware and software issues across various environments.
Skills
Qualifications
About JobAps
jobapscloud.comJobAps (Jobaps Cloud) is a cloud-based recruiting and applicant tracking platform tailored for government and public-sector HR. It manages the full hiring lifecycle — advertising, application intake, assessment, selection, and onboarding — using configurable workflows and automation. Built for public agencies, JobAps emphasizes compliance, transparency, and auditable recordkeeping to meet government hiring requirements. Agencies use it to streamline hiring operations, reduce administrative workload, and ensure fair, consistent recruitment processes.
About JobAps
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for JobAps.
Salary
$119k – $169k
per year