Nava
Nava is seeking an Associate Benefits Advocate to join the Member Support team, where candidates will own the end-to-end resolution of member inquiries regarding denied claims, billing discrepancies, and coverage questions. This role requires working directly with carriers and vendors to resolve eligibility issues while utilizing Nava's AI-powered HQ platform to manage a high-volume queue. The position is fully remote and focuses on delivering high-quality support to individuals relying on employer-sponsored healthcare benefits.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2019
Nava Benefits is a modern employee benefits brokerage that leverages technology and benefits innovation to tackle rising healthcare costs. They partner with employers to design, implement, and manage benefits programs—helping with plan strategy, vendor negotiation, and employee experience—to control costs and improve outcomes. Nava combines data-driven insights and modern benefits technology with hands-on brokerage expertise to simplify administration, improve affordability, and support compliance for HR leaders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nava.
Nava didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role
Employee Benefits Account Manager, Member Advocate
The Jonus Group
Benefits Specialist - Wisconsin
Staffing Solutions Organization LLC (SSO)
Benefit Advocate
Hotchkiss Insurance
Insurance Claims Advocate
Sun Life
Customer Care Advocate
Zenith American Solutions
Customer Care Advocate 2
Zenith American Solutions