Associate Billing Success Manager (B2B SaaS)
Prompt Health
About this role
The Associate Billing Success Manager at Prompt is responsible for training and supporting both in-house and third-party billing teams in using the Prompt platform for outpatient rehab therapy. This role involves developing expertise in billing best practices, configuring workflows in the EMR/PM system, and providing ongoing assistance to ensure customer satisfaction and efficient billing processes. With a focus on training, process implementation, and performance metrics, the Associate Billing Success Manager plays a vital role in enhancing customer relationships and ensuring successful transitions to Prompt's software.
Skills
About Prompt Health
www.promptemr.comPrompt Health is a comprehensive software platform designed specifically for physical and rehabilitation therapy clinics. It aims to enhance clinic operations by providing user-friendly technology that leads to improved patient and staff satisfaction, as well as increased profitability. With its modern tools and solutions, Prompt Health helps clinics transition from outdated systems to more effective, streamlined processes, ensuring that healthcare providers can deliver the best possible care to their patients.
Recent company news
PR NewswireNew Data Shows Rehab Therapy at a Tipping Point as Prompt Health Unites Under One Brand
Nov 5, 2025
PR NewswirePrompt Health Acquires PredictionHealth to Amplify AI-Driven Rehab Therapy Innovation
Jun 23, 2025
Healthcare IT TodayPrompt Health Acquires PredictionHealth to Amplify AI-Driven Rehab Therapy Innovation
Jul 11, 2025
ptproductsonline.comFyzical Chooses Prompt Health Platform to Enhance Clinic Efficiency
Jul 11, 2025
WAVY.comRising flu deaths in North Carolina prompt health officials’ media briefing
Jan 14, 2026
About Prompt Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Prompt Health.
Salary
$50k – $75k
per year