Associate Billing Success Manager (B2B SaaS)
Prompt Health(1 month ago)
About this role
The Associate Billing Success Manager at Prompt is responsible for training and supporting both in-house and third-party billing teams in using the Prompt platform for outpatient rehab therapy. This role involves developing expertise in billing best practices, configuring workflows in the EMR/PM system, and providing ongoing assistance to ensure customer satisfaction and efficient billing processes. With a focus on training, process implementation, and performance metrics, the Associate Billing Success Manager plays a vital role in enhancing customer relationships and ensuring successful transitions to Prompt's software.
Required Skills
- Billing Best Practices
- Training
- Customer Support
- Workflow Development
- Product Understanding
- Technical Skills
- MS Excel
- Reporting
- Problem Solving
- Communication Skills
+5 more
About Prompt Health
www.promptemr.comPrompt Health is a comprehensive software platform designed specifically for physical and rehabilitation therapy clinics. It aims to enhance clinic operations by providing user-friendly technology that leads to improved patient and staff satisfaction, as well as increased profitability. With its modern tools and solutions, Prompt Health helps clinics transition from outdated systems to more effective, streamlined processes, ensuring that healthcare providers can deliver the best possible care to their patients.
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