Associate Billing Success Manager (B2B SaaS)

The Associate Billing Success Manager at Prompt is responsible for training and supporting both in-house and third-party billing teams in using the Prompt platform for outpatient rehab therapy. This role involves developing expertise in billing best practices, configuring workflows in the EMR/PM system, and providing ongoing assistance to ensure customer satisfaction and efficient billing processes. With a focus on training, process implementation, and performance metrics, the Associate Billing Success Manager plays a vital role in enhancing customer relationships and ensuring successful transitions to Prompt's software.