Associate Consultant, Legal Technology Managed Services
Harbor(1 month ago)
About this role
The Associate Consultant on the 3E Managed Services team supports client engagements within Harbor's Legal Technology and Operations practice, focusing on delivering excellent customer experience and ensuring client satisfaction. The role partners with cross-functional teams across time zones to support and improve the 3E application, contribute to managed services work, and collaborate with senior management as needed. This position is hybrid and can be based in the UK, the US, or Canada.
Required Skills
- Application Support
- Data Analysis
- Training
- Documentation
- QA Testing
- Requirements Gathering
- Release Management
- Onsite Visits
- Client Management
- SLA Management
+11 more
Qualifications
- Bachelor's Degree in Computer Science, Business Administration, or Information Systems
About Harbor
harborglobal.comHarbor is a global legal technology and consulting firm that partners with law firms and legal operations teams to innovate, transform, and accelerate business outcomes. They deliver technology implementation and integration, managed services, process improvement, automation, and change management to help organizations scale operational readiness. Combining legal-industry expertise with technical delivery and data-driven consulting, Harbor provides training, support, and bespoke solutions backed by client case studies. Their focus is on modernizing workflows, reducing risk, and maximizing technology ROI for legal teams.