Associate CSOC Analyst
Fastly(1 month ago)
About this role
An Associate CSOC Analyst at Fastly is part of the Customer Security Operations Center, contributing security insights to help address internet-scale threats and support Fastly’s security products. The role supports global customers—with a focus on Japanese-speaking customers—by enabling secure web application deployments and helping customers derive value from Fastly’s security offerings. The analyst collaborates with security, operations, and customer teams and helps refine processes and runbooks as the organization scales.
Required Skills
- Customer Support
- Security Products
- WAF Troubleshooting
- Incident Triage
- Troubleshooting
- Documentation
- SLA Management
- Process Improvement
- Escalation Handling
- Japanese Fluency
+12 more
About Fastly
fastly.comFastly is an edge cloud platform that helps companies deliver faster, safer, and more scalable websites, apps, and streaming media. It offers a high-performance CDN, real-time video delivery, edge compute and caching, and security services such as WAF and DDoS protection, along with observability and developer-friendly APIs. Fastly’s global, programmable edge network emphasizes low latency, instant cache invalidation, and fine-grained traffic control to accelerate dynamic content and modern web architectures. Customers use Fastly to improve performance, security, and scalability while running logic and gaining insights at the edge.
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