Associate Customer Program Manager (EG)

Fictiv(2 hours ago)

HybridFull TimeMedior$70,572 - $95,451 (estimated)Customer Success

About this role

An Associate Customer Program Manager at Fictiv is a customer-facing role that supports product innovators using Fictiv’s global manufacturing network. The position partners with US-based customers to facilitate successful transitions from prototype to low-volume production while operating on US Pacific business hours.

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Required Skills

Customer Management
Case Management
Communication
Collaboration
Program Management
Project Management
Continuous Improvement
Supply Chain
Time Management
NPI Support

Qualifications

Bachelor's Degree in Engineering
MBA
PMP

About Fictiv

fictiv.com

Fictiv is a digital manufacturing platform that provides on‑demand prototyping and production services via a vetted global network of suppliers. It offers CNC machining, 3D printing, injection molding, urethane casting, sheet metal and related services with instant quoting, engineering support, quality inspection, and accelerated lead times to move hardware from prototype to scale. Fictiv’s platform and processes help startups and enterprise customers simplify supply chains, improve predictability, and scale manufacturing more quickly. The company is San Francisco–based and focuses on combining software, quality systems, and manufacturing expertise to speed product development.