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Associate, Customer Service at Alcon - ApplyBlast

Associate, Customer Service

Alcon

2 months ago

2.7 on Glassdoor

Mississauga, Ontario, Canada

Onsite

Contract

Junior

0 applicants

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About this role

The Associate supporting Customer Service at Alcon in Mississauga will process and track orders, collaborate with customers and internal partners, and identify trends to improve service experience. This 16‑month contract role requires strong communication, bilingual English/French skills, and proficiency with web‑based technologies such as Salesforce, EDI, and ERP.

Responsibilities

Process, release, and track orders across multiple platforms
Collaborate with customers and internal partners to resolve product and availability inquiries
Identify trends, report client concerns, and recommend process improvements

Skills

Qualifications

Bachelor's Degree

About Alcon

alcon.com

Headquarters

Cointrin, Geneva, Switzerland

Company Size

10001+ employees

Founded

1945

View Profile

Our mission is to provide innovative vision products that enhance quality of life by helping people see better. From vision research to eye health, learn more at Alcon.com.