Associate Customer Success - German Speaker

Philip Morris International(1 year ago)

Cairo, EgyptOnsiteFull TimeJunior$39,933 - $54,390 (estimated)Customer Success

About this role

An Associate Customer Success (German Speaker) is part of the customer success team and focuses on maintaining customer relationships and ensuring ongoing engagement with the company's product. The role is based in Cairo, is full-time, and requires fluency in German.

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Required Skills

Customer Communication
Phone Support
Email Support
Contact Management
Product Knowledge
Health Checks
Feedback Tracking
Issue Escalation
Cross Functional Collaboration
German

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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