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Associate Customer Success Manager (CSM) at DigiCert - ApplyBlast

Associate Customer Success Manager (CSM)

DigiCert

5 months ago

4.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Associate Customer Success Manager at DigiCert supports new customers through the initial implementation and activation of their intelligent trust platform. This role focuses on guiding users through the onboarding journey, delivering training, and ensuring they are confident in using the platform before moving to the deployment phase.

Responsibilities

Support new customers during their onboarding journey
Guide users through platform features and key workflows
Deliver training sessions and share help resources
Coordinate with validation teams to ensure deployment readiness
Maintain up-to-date customer notes in internal systems

Skills

About DigiCert

digicert.com

Headquarters

Lehi, Utah, United States

Company Size

1001-5000 employees

Founded

2003

View Profile

DigiCert is a digital trust company that provides TLS/SSL certificates, PKI solutions, certificate lifecycle management, code signing, document signing, and IoT security products to help organizations secure websites, software, devices, and digital identities.