Associate Customer Success Manager
Jama Software(11 days ago)
About this role
Jama Software is seeking an Associate Customer Success Manager to manage a portfolio of Aerospace & Defense clients, focusing on onboarding, product adoption, and long-term customer relationships. The role involves ensuring customer satisfaction, driving product value, and identifying growth opportunities within assigned accounts.
Required Skills
- Customer Success
- Onboarding
- Account Management
- B2B
- SaaS
- CRM
- Product Adoption
- Renewals
- Relationship Building
- Strategic Planning
About Jama Software
jamasoftware.comJama Software provides Jama Connect, a requirements management platform for complex products, systems, and software development. The platform delivers live traceability, real-time collaboration, review workflows, test and quality management, risk and hazard analysis, reuse/baseline management, and AI/NLP tools to improve requirements quality. It integrates via REST APIs and universal ReqIF support, is SOC 2 Type II and TÜV SÜD validated for safety-related development, and is offered as a scalable subscription with high-availability SLAs. Engineering and product teams use Jama Connect to align stakeholders, shorten development cycles, reduce rework, and support compliant, safety-critical development.
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