Associate Customer Success Manager
Karbon(6 days ago)
About this role
Karbon is a global leader in AI-powered practice management software for accounting firms, providing a cloud platform to help accounting professionals work more efficiently and collaboratively. The company values diversity, innovation, and a people-first culture, supporting its rapid growth with comprehensive benefits and a flexible work environment.
Required Skills
- Customer Service
- CRM
- Data Management
- Communication
- AI Tools
- Excel
- SaaS
- Account Coordination
- Support Ticketing
- Workflow Automation
About Karbon
karbonhq.comKarbon is a cloud-based practice management platform for accounting firms that centralizes work, emails, tasks and client communications to improve visibility and team collaboration. It provides workflows, shared inboxes, task and project tracking, templates and reporting to streamline processes and boost efficiency for distributed teams. Karbon connects with core accounting tools so firms can manage capacity, deadlines and client work consistently as they scale.
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