Associate, Customer Support
Gemini
About this role
Gemini is seeking a Customer Support Associate to deliver exceptional service by handling inbound inquiries, resolving issues, and supporting cross-functional communication, primarily at their Tempe, AZ office. The role involves working in a fast-paced environment, with some weekend and holiday coverage, contributing to a company focused on crypto and blockchain technologies.
Skills
Qualifications
About Gemini
gemini.comIndustry
Finance
Gemini is a regulated cryptocurrency exchange and custodian that lets consumers and institutions buy, sell, and trade Bitcoin, Solana and more than 70 other digital assets. The company offers a consumer app, professional trading platform, hosted wallets and custody services, plus features such as staking and yield products. Gemini emphasizes security and compliance—using cold storage, insurance and regulatory controls—to protect assets and support institutional needs. Traders and developers pick Gemini for its fiat on‑ramps, advanced order types, and global availability across multiple jurisdictions.
Recent company news
The New York TimesMeta Delays Rollout of New A.I. Model After Performance Concerns
5 hours ago
CNBCGoogle brings more AI to navigation with 'Ask Maps' feature that lets users ask complex questions
17 hours ago
WIREDI Used Google’s New Gemini-Powered ‘Help Me Create’ Tool in Docs. It’s Great at Corporate-Speak
2 days ago
EngadgetGoogle built a flash-flood prediction tool using Gemini and old news reports
13 hours ago
The Tech BuzzGoogle's Gemini Now Orders Your Dinner Autonomously
12 hours ago
About Gemini
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gemini.
Salary
$55k – $75k
per year
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