LevelBlue LLC
As a member of LevelBlue's Global Technical Support team, you will manage complex security incidents and support requests for customers and partners. This role involves troubleshooting network, endpoint, and virtualization issues within Linux and Windows environments while collaborating with R&D and product teams. You will contribute to an ever-growing knowledge base by documenting workarounds and known issues to improve overall service delivery.
LevelBlue is a cybersecurity and managed security services provider that helps organizations strengthen defenses, accelerate incident response, and maintain business continuity. The company combines AI-driven tools, elite security experts, and threat intelligence to deliver managed detection and response, 24/7 SOC capabilities, incident response, and vulnerability management. LevelBlue works with enterprises across industries to reduce risk, meet compliance requirements, and protect cloud, network, and endpoint environments. It emphasizes rapid response and actionable threat intelligence to "Secure What's Next" for its customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LevelBlue LLC.
10% above the average for this role