Associate, Delinquency Management (Loss Mitigation)

The Associate, Delinquency Management (Loss Mitigation) supports mortgage, auto, and consumer loss mitigation operations by processing system coding, payments, claims, and servicing requests in compliance with investor and agency guidelines. This on-site role in San Juan, Puerto Rico, ensures operational accuracy, regulatory compliance, and service standards while delivering an exceptional customer experience. The position involves maintaining effective communication with investor representatives and service providers to process consultations and payments timely and accurately.