Associate Director Delivery

Philip Morris International(2 months ago)

Dubai, United Arab EmiratesOnsiteFull TimeManager$95,499 - $126,965 (estimated)Operations

About this role

The Associate Director – Service Delivery is responsible for leading multi-site or multi-client operations, ensuring best-in-class service delivery by overseeing service performance and client relationships. This role acts as a strategic bridge between clients, internal leadership, and delivery teams to drive efficiency, quality, and continuous improvement while contributing to revenue growth and business expansion.

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Required Skills

Service Delivery
Client Management
Operational Excellence
Revenue Growth
Continuous Improvement

Qualifications

Bachelor’s Degree
MBA

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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