Kyndryl
The Associate Director, Experience Design at Kyndryl leads design activities that connect insight, imagination, and execution for the next era of computing. The role focuses on defining mental models and interaction patterns to enable seamless human collaboration with autonomous agents. This position involves architecting user journeys, designing dynamic interfaces for AI systems, and facilitating co-creation workshops to balance desirability with feasibility. The role also champions ethical design and inclusive intelligence to ensure equitable AI experiences for diverse user groups.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
2021
Kyndryl designs, builds, manages, and modernizes the mission-critical technology systems that organizations rely on every day. As a global IT infrastructure services company, it helps clients transform their IT landscapes through modernization, cloud adoption, and managed services. With deep industry and technology expertise, Kyndryl delivers end-to-end solutions—from strategy and design to deployment and ongoing operations—aimed at improving resilience, security, and efficiency. Kyndryl partners with enterprises to run and evolve their technology environments in a fast-changing digital world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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