Associate Director, Knowledge Management Change Management & Adoption Lead

The Associate Director, Knowledge Management Change Management & Adoption Lead defines and evolves the strategy, methodology, and best practices for successful adoption of Knowledge Management solutions across the organization. This role drives awareness, readiness, and sustainable behavior change by applying behavioral science, user-centered design, and adoption analytics to optimize change interventions. The position leads a team of Change Management professionals and provides strategic guidance to senior stakeholders to maximize measurable business impact.