Associate Director, New Business

The Associate Director, New Business Operations drives operational performance and leadership effectiveness across Life New Business teams to deliver an exceptional customer experience. This role leads and develops associates, serves as a trusted mentor to other leaders, and collaborates with operational leaders to share accountability for outcomes across the new business lifecycle. The position builds strong relationships with distribution partners and cross-functional stakeholders to identify operational improvement opportunities and drive measurable results across service, quality, productivity, and operational risk.