Associate Director of Contact Center

Compass Health Center

1 month ago

3.4 on Glassdoor

Chicago, Illinois

Onsite

Full Time

Senior

0 applicants

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About this role

The Associate Director of Contact Center oversees daily operations and manages the team responsible for intake and inquiry processes at Compass Health Center. The role focuses on improving access to care, staff performance, and process efficiency to support mental health services.

Skills

Qualifications

Bachelor’s degree in human services, Health Care, Social Service

About Compass Health Center

compasshealthcenter.net

Compass Health Center is an Illinois-based mental health provider offering Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs. It delivers age‑based, specialized care for children, teens, young adults, and adults who need more than traditional outpatient therapy, helping to avoid unnecessary emergency room visits or inpatient hospitalizations. The organization emphasizes clinical quality, patient satisfaction, and immediate access to personalized treatment and support.

Recent company news

BizTimes - Milwaukee Business News

Compass Health Center prepares to open new Brookfield location

Aug 12, 2025

Yahoo Finance

Compass Health Center Announces Expansion to Maryland, Addressing Urgent Need for Quick Access to Comprehensive Mental Health Care In-Person and Virtually Across the State

Aug 3, 2023