Associate Director of Implementations BR
Toku(3 months ago)
About this role
The Associate Director of Implementations at Toku is responsible for the strategic development and execution of implementation plans in Brazil, collaborating closely with Sales and Product teams. This role involves leading the local team to achieve performance goals, enhancing customer experience across Projects, Customer Support, and Customer Success, and leveraging data analysis to drive insights and improvements. Additionally, the director will address client needs with sustainable solutions, contribute innovative ideas for regional operations, and ensure high customer engagement with the platform.
Required Skills
- Estratégia
- Gestão de Equipe
- Experiência do Cliente
- Análise de Dados
- Resolução de Problemas
- Comunicação Interpessoal
- Proatividade
- Integração de Sistemas
- Ferramentas Digitais
- Automação
+2 more
About Toku
trytoku.comToku is a cutting-edge payment collection platform designed for businesses, offering a secure and automated solution for managing recurring payments. The platform enhances the payment experience for both companies and their clients by providing a seamless and reliable interface for transactions. Toku focuses on increasing revenue and reducing administrative tasks by streamlining the entire payment collection process. With features like real-time payment visibility and compliance assurance, Toku positions itself as a trusted partner for industries such as education, finance, and telecommunications in Latin America.
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