Associate Director of Quality Assurance

Lendable

3 months ago

4.3 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Manager

1 applicant

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About this role

The Associate Director of Quality Assurance at Lendable is responsible for redefining the QA function to enhance regulatory compliance and operational insights within a technology-driven fintech environment. This role involves leading a QA team, implementing an AI-powered approach to quality assurance, and translating findings into actionable recommendations to foster continuous improvement. Additionally, the Associate Director will collaborate with various stakeholders to ensure exceptional customer outcomes while mentoring team members in data interpretation and strategic impact.

Skills

About Lendable

www.lendable.co.uk

Industries

Finance

Lendable is a UK-based financial services company specializing in personal loans with personalized rates and a focus on speed and transparency. They offer instant decisions and same-day funds, allowing customers to see their rates before applying without impacting their credit scores. Lendable is authorized and regulated by the Financial Conduct Authority (FCA) and has garnered a reputation for their fast, friendly, and secure service, with over 80,000 reviews on Trustpilot. The company prioritizes responsible lending and customer support, available seven days a week.