Associate Director, Student Financial Services
Emerson College(14 days ago)
About this role
The Associate Director of Student Financial Services at Emerson College provides strategic and operational leadership for the department's front desk and call center. The role involves developing service models, leading staff, and implementing improvements to ensure students and families receive accurate and compassionate financial aid support.
Required Skills
- Customer Service
- Leadership
- Process Improvement
- Data Analysis
- Financial Aid
- Communication
- Team Supervision
- Policy Management
- Student Engagement
- Operations Management
Qualifications
- Bachelor’s Degree
About Emerson College
emerson.eduEmerson College offers undergraduate and graduate degree programs in communication, the arts, and the liberal arts in Boston, Los Angeles, or online.
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