Associate Global Service Desk-2
Apria(2 months ago)
IndiaOnsiteFull TimeSenior$107,783 - $146,422 (estimated)Information Technology
Apply NowAbout this role
Owens & Minor is seeking a Senior Service Desk Associate to support its Global Service Desk within Infrastructure Managed Services. The role serves as a key frontline contact for end-user support while also providing shift-level coordination and guidance. This position operates in a 24x7 support environment within a large, global healthcare organization.
Required Skills
- Service Desk
- Incident Management
- Ticket Triage
- Shift Management
- Escalation Management
- ServiceNow
- Remote Troubleshooting
- Desktop Support
- Printer Support
- Customer Service
+8 more
Qualifications
- High School Diploma
- CompTIA A+
- CompTIA Network+
- ITIL
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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