Associate, Global Technical Support
Ciena(2 days ago)
About this role
Ciena is seeking a technical support engineer to provide remote and on-site assistance for its fiber optic telecommunications products. The role involves troubleshooting, network support, customer interaction, and collaboration with various internal teams to ensure optimal network performance.
Required Skills
- Fiber Optic
- Troubleshooting
- Network Protocols
- Ethernet
- OTN
- SONET/SDH
- Carrier Ethernet
- UNIX
- Optical Networking
- Protocols
Qualifications
- Bachelor’s degree in Engineering or Computer Science
- CE-A
- OC-A
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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