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Associate-Growth Operations at Razorpay Software Private Limited - ApplyBlast

Associate-Growth Operations

Razorpay Software Private Limited

5 months ago

4.5 on Glassdoor

Remote

Contract

Junior

0 applicants

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About this role

An Associate, Growth Operations at Razorpay supports Malaysia merchant engagement through outbound calls, follow-up communication, CRM updates, and merchant issue routing. The role focuses on reconnecting with churned merchants and expanding into other merchant lifecycle segments.

Responsibilities

Contact assigned merchants through structured call lists and calling scripts
Reconnect with churned merchants to understand current status, reasons for inactivity, and potential revival opportunities
Update HubSpot accurately after every merchant interaction
Provide basic product/process guidance using approved internal guidance
Handle merchant data responsibly and follow Razorpay's data-handling requirements

Skills

About Razorpay Software Private Limited

razorpay.com

Headquarters

Adugodi, Karnataka, India

Company Size

1001-5000 employees

Founded

2014

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Razorpay is a global fintech and payments platform that provides payment infrastructure for businesses in India and the US, supporting cards, ACH Direct Debit, digital wallets, UPI, netbanking, and cross-border payment methods. Its product suite includes a payment gateway, payment links and pages, subscriptions, invoicing, payouts, corporate banking (RazorpayX), and working-capital solutions. Razorpay emphasizes developer-friendly APIs, smart routing, fraud prevention, and PCI-DSS compliance, serving merchants from startups to large enterprises.