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Associate HR Shared Services Specialist at Medtronic - ApplyBlast

Associate HR Shared Services Specialist

Medtronic

2 days ago

3.7 on Glassdoor

Taguig City, National Capital Region, Philippines

Onsite

Full Time

Junior

0 applicants

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About this role

The Associate HR Shared Services Specialist supports operational performance through quality assurance and workforce analytics within the AskHR APAC HR Shared Services team. This role involves conducting quality audits, analyzing operational data, developing reporting dashboards, and providing actionable insights to improve service delivery and employee experience. The position partners with operational leaders to drive data-informed decisions and support continuous improvement initiatives.

Responsibilities

Conduct quality audits of HR cases and transactions to ensure compliance with policies and service standards
Analyze operational performance data and workforce trends to identify risks and improvement opportunities
Develop and maintain dashboards and reports covering service level agreement performance and customer experience metrics