Associate I, Customer Services Support - Return Order & Traceability Specialist

The Associate I, Customer Services Support - Return Order & Traceability Specialist at Alcon manages end‑to‑end return order processing for the China market, ensuring accurate handling, compliance, and financial reconciliation of product returns. The role collaborates with sales, finance, order processing, and supply chain teams to validate return eligibility, verify pricing, and maintain complete transaction traceability while delivering high‑quality customer service.