55310 Iron Mountain do Brasil Limitada

Associate (International Voice Support)

55310 Iron Mountain do Brasil Limitada(1 month ago)

Bangalore, IndiaOnsiteFull TimeMedior$68,023 - $92,404 (estimated)Customer Excellence (Customer Support)
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About this role

An Associate, Customer Excellence at Iron Mountain provides operational support for customer billing, issue resolution, and general inquiries to ensure a professional and helpful client experience. The role is part of the Customer Excellence team within the Global Competency Center in Manila and helps maintain customer trust through accurate account records and communication. The position supports the billing lifecycle and collaborates with internal teams to uphold organizational standards.

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Required Skills

  • Billing
  • Invoicing
  • Accounts Receivable
  • Oracle
  • Accounting
  • Financial Reporting
  • Problem Solving
  • De-escalation
  • Documentation
  • Collaboration

Qualifications

  • College Degree
55310 Iron Mountain do Brasil Limitada

About 55310 Iron Mountain do Brasil Limitada

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