Associate IT Support Engineer
Resolver
About this role
This role serves as the first point of contact for technical support, user account management, and office hardware and software provisioning. It involves troubleshooting, onboarding, and assisting with various IT-related tasks in a hybrid work environment, supporting a range of technologies and tools.
Skills
About Resolver
resolver.comResolver is a risk intelligence company that offers a cloud-based platform to centralize risk, incident, and compliance data so organizations can identify, investigate, and remediate threats and losses. Its product suite includes enterprise risk management, incident & investigations, security incident response, third‑party/vendor risk, and compliance modules backed by analytics, workflow automation, and case management. Resolver connects with security, IT, and business systems to provide dashboards, alerts and root‑cause insights that speed investigations and reduce operational and financial exposure. Enterprises and risk, security, and compliance teams use Resolver for its configurable platform and data-driven approach to operationalize risk intelligence across the organization.
About Resolver
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Resolver.
Salary
$56k – $75k
per year