Associate IT Support Specialist
Veradigm Asia(1 month ago)
About this role
The Associate IT Support Specialist at Veradigm provides technical assistance and support for hardware, software, and IT-related issues, focusing on resolving escalated service requests and incidents. The role supports multiple technology domains, helps manage IT equipment lifecycle, maintains documentation and runbooks, and coordinates with engineering teams and vendors to ensure reliable operations and a positive user experience.
Required Skills
- Troubleshooting
- Diagnostic Data
- Incident Escalation
- Runbooks
- System Monitoring
- Knowledge Articles
- Imaging
- Inventory Management
- Asset Distribution
- Equipment Recovery
+14 more
Qualifications
- Bachelor's Degree
- A+
- Network+ Fundamentals
- CCNA
- Microsoft Windows 11 Certification
About Veradigm Asia
veradigm.comVeradigm is a healthcare technology and data company that connects providers, life sciences companies, and payers through validated, interoperable clinical and real‑world data. It delivers EHR and practice management capabilities plus analytics, interoperability, and value‑based care tools to improve clinical workflows, outcomes, and operational performance. Veradigm also provides insights and real‑world evidence to support research, population health, and payer decision‑making via the Veradigm Network.
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