St. Jude

Associate IV - Donor Account Processes

St. Jude

26 days ago
Memphis, TN
Hybrid
Full Time
Senior
0 applicants
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About this role

An Associate IV – Donor Account Processes supports departmental leadership by scheduling and distributing work, completing donation processing functions using proprietary software, and ensuring production and quality standards are met. The role involves scanning, donation processing, adjustments, balancing, reconciliation, and maintaining strong internal controls to ensure accurate donation posting within service level agreements.

Skills

Qualifications

Bachelor’s degree in Business Administration2 years of customer service or related experience5 years of recent customer service or account management experience
St. Jude

About St. Jude

stjude.org

A leading children’s hospital, St. Jude treats the toughest childhood cancers and pediatric diseases. Learn about patient referrals, and donate so families never receive a bill for treatment, travel, housing or food.

About St. Jude

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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