ITE Institute of Technical Education

Associate Lecturer- Service Design (HE7)

ITE Institute of Technical Education(1 month ago)

OnsitePart TimeSenior$46,671 - $68,763 (estimated)Education
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About this role

A Service Design course instructor who teaches foundational methods and principles, integrating human-centred design theory with practical, real-world applications. The role emphasizes translating stakeholder insights and market research into customer personas and journey maps using tools such as affinity diagrams, service blueprints, and prototyping. The course develops students' ability to design empathetic, effective service experiences aligned with organisational objectives.

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Required Skills

  • Service Design
  • Human Centred
  • User Research
  • Persona Creation
  • Journey Mapping
  • Affinity Diagrams
  • Service Blueprints
  • Prototyping
  • Teaching

Qualifications

  • Master's Degree
  • Bachelor's Degree
ITE Institute of Technical Education

About ITE Institute of Technical Education

edu.sg

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