Associate Manager, Member Technical Support
SoFi(3 days ago)
About this role
The MTS Associate Manager oversees the Member Technical Support team, managing ticket queues, analyzing data, and driving initiatives to improve member experience. The role involves team leadership, data analysis, and process improvement within a financial services environment.
Required Skills
- Excel
- Tableau
- Jira
- Management
- Data Analysis
About SoFi
sofi.comWelcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.
View more jobs at SoFi →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at SoFi
Similar Jobs
Data Center IT Support Manager (Longcross)
Nebius(18 days ago)
Support Imagineer
Astron Energy South Africa (Pty) Ltd(13 days ago)
Member Technical Staff
Transaction(3 months ago)
Associate Director, Data Analysis & Support
Test Board(13 days ago)
MTS (Member of Technical Staff)
Eightfold(1 month ago)
Senior STARS Quality Analyst
S C A N(27 days ago)