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Associate Manager, Merchant Strategy & Operations at DoorDash - ApplyBlast

Associate Manager, Merchant Strategy & Operations

DoorDash

3 months ago

San Francisco, CA

Onsite

Full Time

Senior

1 applicant

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About this role

As a Merchant Strategy & Operations Associate Manager at DoorDash, you will lead the support experience for merchants, transforming it into a scalable, tech-first solution that drives satisfaction and retention. The role involves strategizing merchant success post-onboarding, using data-driven decision-making to execute new initiatives, and collaborating cross-functionally with product, operations, and analytics teams.

Responsibilities

Build and execute strategies to help merchants succeed on the platform
Transform support experience into a scalable, tech-first solution
Use data-driven decision-making to drive go-to-market initiatives
Collaborate cross-functionally with product, operations, and analytics teams
Leverage AI tools to improve productivity and problem-solving

Skills

Qualifications

Bachelor's degree

About DoorDash

doordash.com

Headquarters

San Francisco, California, United States

Company Size

10001+ employees

Founded

2013

View Profile

DoorDash is a last‑mile logistics and on‑demand delivery platform that connects consumers with local restaurants, grocers, convenience stores, and other merchants through its marketplace and mobile apps. It operates consumer services (ordering and DashMart), a merchant toolkit for order management and analytics, a subscription service (DashPass), and DoorDash Drive for white‑label or large‑scale delivery. Deliveries are fulfilled by a network of independent drivers (“Dashers”) and optimized with routing and logistics technology across the U.S. and select international markets. The company positions itself as a technology partner for local commerce, helping merchants reach customers via flexible fulfillment and data-driven tools.