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© All Rights Reserved. ApplyBlast.com
Lokal
The Associate Manager - Operations (CS) role at Lokal involves managing high-volume customer support ticket resolution across chat, calls, and email for AstroLokal. The position requires strong execution rigor, people management skills, and hands-on experience with ticketing tools to ensure SLA adherence and operational efficiency. The role focuses on leading a team, monitoring queue health, and driving continuous process improvements to enhance user experience.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lokal.
Lokal didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role