Sandy Hook Promise
The Associate Manager, Service Desk & Operations is a hands-on Tier 1/Tier 2 technology professional responsible for managing day-to-day service desk operations, endpoint support, and assigned technology workstreams. This role focuses on resolving routine technical issues, managing responsive ticket workflows, and ensuring a high-quality support experience for staff across the organization. The position supports technology nationwide, including the deployment and troubleshooting of laptops and related technology for remote employees.
Headquarters
Newtown, Connecticut, United States
Company Size
51-200 employees
Founded
2012
Sandy Hook Promise is a nonprofit organization focused on preventing gun violence and supporting school safety through education, advocacy, and community programs. Founded in response to the Sandy Hook Elementary School tragedy, it develops initiatives that help identify warning signs, promote mental health awareness, and empower students and adults to intervene before violence occurs. The organization operates in the nonprofit, public safety, and education sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sandy Hook Promise.