GLG

Associate, Member Solutions

GLG

1 day ago
Remote
Full Time
Trainee
0 applicants
GLG
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About this role

Member Solution Associates support GLG Network Members through customer service, handling inquiries via phone, chat, and email, to build strong relationships and ensure a positive experience. The role involves problem-solving, proactive outreach, and mastery of customer support tools in a fast-paced environment.

Skills

Gerson Lehrman Group (GLG) is a global insight network that connects businesses, investors, and organizations with a curated community of subject-matter experts to turn information into actionable insight. It provides on‑demand expertise via consultations, primary research, surveys, and events to inform strategic decisions across industries and markets. Clients rely on GLG for fast access to vetted experts, tailored research, and governance that supports investment due diligence, product strategy, and market entry.

About GLG

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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