Associate Observability Architect | USA EST| Remote

Grafana Labs(1 day ago)

RemoteFull TimeSenior$139,000 - $167,000Customer Success

About this role

The Observability Architect at Grafana Labs is a technical customer-facing leader who drives long-term success by designing and embedding observability solutions across complex infrastructure and application environments. This role partners with engineering, SREs, and account teams to shape strategic technical roadmaps and represent the customer voice to product and engineering. It is a hands-on position focused on deep technical influence and scaling observability best practices across enterprise customers.

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Required Skills

Observability
Kubernetes
Architecture
Troubleshooting
Communication
Onboarding
Roadmapping
Stakeholder Management
SRE
Prometheus

+2 more

Qualifications

BS in Computer Science or related field

About Grafana Labs

grafana.com

Grafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.