Associate Portfolio Manager, Commercial Servicing

The Associate Portfolio Manager, Commercial Servicing provides quality collection and property surveillance activities for commercial real estate loans while supporting a team of Portfolio Managers. This customer-facing role involves handling borrower research requests, covenant monitoring, delinquency resolution, and resolving a wide spectrum of borrower and investor inquiries related to commercial loan servicing. The position requires strong customer service skills, a basic understanding of loan documents, and the ability to work within a phone queue system to ensure timely outreach.