wesco
The Associate Representative - Customer Service responds to customer inquiries via telephone, email, and walk-ins to provide information and resolve issues. This role involves analyzing customer service needs, processing orders, and maintaining detailed records of interactions and transactions. The position requires collaboration with internal departments to address unresolved grievances and identify additional product or service opportunities for clients.
Headquarters
Pittsburgh, Pennsylvania, United States
Company Size
10001+ employees
Founded
1922
Wesco is a business-to-business distribution, logistics, and supply chain solutions company serving customers in electrical, communications, utility, industrial, and broadband markets. The company provides products, integrated supply services, digital solutions, and logistics support to help businesses build, connect, power, and protect infrastructure. Wesco operates in the electrical distribution and industrial supply industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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