Associate Service Desk Analyst
MediSolution(1 day ago)
About this role
This role involves providing Level 1 desktop troubleshooting and technical support for international clients in a 24x7 voice support setting. The team manages ticketing and incident resolution, focusing on quick issue resolution and customer satisfaction. The job requires shift work and support for healthcare-related applications.
Required Skills
- Desktop Troubleshooting
- Ticketing
- Incident Management
- Active Directory
- Citrix
- Remote Support
About MediSolution
medisolution.comMédiSolution- Des solutions logicielles pour une gestion plus efficace au service de la santé et des services public depuis +50 ans
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