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Associate Service Desk Analyst at CSC - ApplyBlast

Associate Service Desk Analyst

CSC

21 days ago

3.4 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Associate Service Desk Analyst provides IT support to end-users and clients through onsite and remote assistance in a fast-paced environment. This role involves resolving technical issues, managing high ticket volumes, and ensuring customer satisfaction while adhering to ITIL best practices and standard operating procedures. The position requires strong communication skills, a logical approach to problem-solving, and the ability to collaborate with global IT teams.

Responsibilities

Provide onsite and remote IT support to internal and external users
Investigate and resolve complex technical problems and incidents
Implement monitoring systems and optimize performance and scale

Skills

Qualifications

BEBTechMCAMTechITIL certification

About CSC

cscglobal.com

Headquarters

Wilmington, Delaware, United States

Company Size

5001-10000 employees

Founded

1899

View Profile

CSC is a global business solutions provider offering services across entity management, fund administration, capital markets, tax (Corptax), digital brand protection, and cyber risk, operating in more than 140 jurisdictions. Trusted by the majority of Fortune 500 companies, CSC supports every stage of the business life cycle with compliance, UCC, registered agent, and transactional filing services. The company operates as a unified global network with no franchises or affiliates.